Pasti ramai yang sudah membacanya, kan? Cuma saya saja yang ketinggalan hehehe.Ya la, buku ini kan popular dan sekarang ni dah ada terjemahannya kalau saya tak tersilap. Penah jumpa jugak kat MPH tapi tak teringin pun nak beli tapi tadi, lepas saya solat zohor, masih awal lagi, so kaki saya melangkah ke "Resourse Centre", perpustakaan kecil di Kuliyyah saya. Hmm nak buat apa ya? Saya pun membelik-belik buka kat rak tepi meja saya dan terjumpalah buku ni. Saya tak baca sangat pun tapi just tengok isi-isi penting dan cuba baca sikit-sikit penerangannya. Tapi buku ni memang mudah faham dan Ia adalah salah satu buku motivasi.
Apa ya ada dalm buku ni? Jom kita bedah~
PART 1: TECHNIQUE IN HANDLING PEOPLE
Principle 1: Don't Criticize, condemn or complain.
Principle 2: Give honest and sincere appreciation.
Principle 3: Arouse in the other person an eager want.
PART 2: 6 WAYS TO MAKE PEOPLE LIKE YOU
Principle 1: Became genuinely interested in other people.
Principle 2: Simple way to make first impression---> SMILE
Principle 3: Remember that person's name is to that person the sweetest and the most important sound in any language.
Principle 4: Be a good listener. Encourage others to talk about themselves.
Principle 5: How to interest people---> Talk in terms of the other's interest.
Principle 6: How to make people like you instantly--> make the other person feel important and do it sincerely.
PART 3: HOW TO WIN PEOPLE TO YOUR WAY OF THINKING.
Principle 1: The only way to get the best of an argument is to avoid it
(HOW TO KEEP A DISAGREEMENT FROM BECOMING AN ARGUMENT)
From: Article Bits and Piece
- Welcome the disagreement means we must be tolerance.
- Distrust your first instinctive impression--> be careful, keep calm and watch out for your first. reaction.
- Control your temper
- Listen first.
- Look or find the areas of agreement.
- Be honest.
- Promise to think over your opponent's ideas in study them carefully.
- Thank your opponent sincerely for their interest.
- Postpone action to give both side time to thinks through the problem.
Principle 2: Show respect for the other's opinions. Never say, " You're wrong!."
Principle 3: If you are wrong, admit it quickly and emphatically.
Principle 4: Begin in a friendly way.
Principle 5: Get the other person, saying 'Yes, Yes' immediately.
Principle 6: Let the other person do a great deal of the talking.
Principle 7: Let the other person feel that the idea is his or her.
Principle 8: Try honestly to see things from the other person's point of view.
Principle 9: Be sympathetic with the other person's ideas and desires.
Principle 10: Appeal to the nobler motives.
Principle 11: Dramatize your ideas.
Principle 12: Throw down a challenge.
PART 4: BE A LEADER
(HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTMENT)
A leader's job often includes changing your people's attitudes and behavior.
Some suggestions to accomplish this:
Principle 1: Begin with praise and honest appreciations.
Principle 2: Call attention to people's mistake indirectly.
Principle 3: Talk about your own mistake before criticizing the other person.
Principle 4: Ask questions instead of giving direct orders.
Principle 5: Let the other person save face.
Principle 6: Praise the slightest improvement and praise every improvement. Be 'hearty in your approbation and lavish in your praise'.
Principle 7: Give the other person a fine reputation to live up too.
Principle 8: Use encouragement. Make the fault seem easy to correct.
Principle 9: Make the other person happy about doing the thing you suggest.
You want to know more??
Get this book and read more about this book~
It is a great book, Grab it and try it~
BOOK TITLE: HOW TO STOP WORRYING AND START LIVING
~Let's motivate ourself ~